FAQ - iGlobe Solutions | Website Design & Development Company

FAQ

The timescale of a project is generally dictated by the client. If you have a deadline in mind we will endeavor to meet it for you. The most common delay in the creation of a website is waiting for content (text/images) to be sent to us by the client.

If you would like to use our services all you need to do is inform us of the domain name you would like to use and send us a brief idea of your requirements. We will then purchase the domain in your name, purchase the right hosting package for your project and then based on your guidance, design an initial web page for you. This is then refine/changed in consultation with the client until a satisfactory design has been reached. We will then need you to forward content and images for your website and start to design the website for you.

The website needs to be marketed on an ongoing basis. Fresh information also needs to be put into the website to keep it up-to-date and interesting. If you sign-up for the maintenance contract, we will update the website as and when it is needed and content is provided by you. You also need to monitor the website traffic, analyse the keywords that are being used to reach your website, where and what time of the day the traffic is good or bad and act on it to improve them. You need to monitor any emails or requests that are generated by the visitors of your website and reply them as soon as possible. Early replies get good image about your business.

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Website hosting, email hosting and the domain registration renewals are the minimum annual costs for any website. If it is an e-commerce website which accepts data via secure forms, you need to renew SSL certificate on yearly basis, unless you purchase it for multiple years. If your website is very popular and exceeds the allocated bandwidth, there may be additional bandwidth fee.

We can integrate the most common payment gateways (PayPal, Pay U, RuPay, Instamojo) on our e-Commerce websites, however you might have a specific request and it might take some time to study that specific case. We are open to discuss with you and help you during the integration process. It may impact the amount of time we initially defined at the start of the project.

A static website is one that is written in HTML only. Each page is a separate document and there is no database that it draws on. What this means functionally is that the only way to edit the site is to go into each page and edit the HTML - so you would either have to do it yourself using a web page editor or we can edit the site each time you wanted something changed. A dynamic website is written using more complex code and can do a lot more. For instance, we can make an area where you can log in and change various parts of the website, such as adding information or products or changing existing products. E-Commerce websites, news websites are some examples of dynamic websites. This is because each page is constructed based on the information in a database, and the information in that database can be changed via another interface. Dynamic websites can reduce ongoing maintenance costs if you don’t want to change things yourself with a web page editor or with the HTML. They usually cost more to develop, as they require more complex coding and a content management utility needs to be developed to help you manage your website information.

We can integrate the most common payment gateways (PayPal, Pay U, RuPay, Instamojo) on our e-Commerce websites, however you might have a specific request and it might take some time to study that specific case. We are open to discuss with you and help you during the integration process. It may impact the amount of time we initially defined at the start of the project.

Once the final payment is received, you will receive 100% ownership of your Website. We will make all the files including PSD files available for you for download.

  • We receive 50% of your estimated total as a deposit prior to beginning work and 50% at the time of delivery of project. If the total cost of the project is below 1 lakh. We accept cheque, cash, demand draft or online transfer to our bank account.
  • We receive 33% of your estimated total as a deposit prior to beginning work and remaining balance at the time of delivery of project. If the total cost of the project is between 1 -2 lakh. We accept cheque, cash, demand draft or online transfer to our bank account.
  • We receive 25% of your estimated total as a deposit prior to beginning work and remaining balance at the time of delivery of project. If the total cost of the project is above 2 lakh. We accept cheque, cash, demand draft or online transfer to our bank account.

When iGlobe Solutions submits your website to the various search engines, please make sure that you keep in mind that there are hundreds of thousands of submissions being sent every day from around the world. Due to competition amongst companies and within these engines, it could take two weeks to six months for your website to be well “indexed” by the search engines. Search Engine Optimization (SEO) can help aide this process and help your get company higher in the engines. Our Search Engine Optimization (SEO) team will work on your website, optimizing your code and properly submitting your website. Search Engine Optimization is a consistent process for your website by our SEO team. However, please keep in mind that ranking well can still take a good deal of time even after Search Engine Optimization.

In case you haven't found the answer for your question please feel free to contact us, our customer support will be happy to help you.

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iGlobe Solutions is a leading web designing and development company. We also provide services in areas of Search Engine Optimization, eCommerce solution, Content management system, domain and hosting, Web promotion and graphic design.

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